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Account Manager
Be the main point of contact for our clients: keep projects on track, run weekly check-ins and make sure every client knows what we're doing and why.
- Full-time
- Remote (India, or anywhere with 4+ hours overlap with IST)
- 2+ years
The role
You'll keep client work organised and clients happy. You'll run the shared Slack channels, plan the weekly work with our specialists and prepare the monthly reviews with the founders.
What you'll do
- Run onboarding for new clients and their first 30 days
- Lead weekly check-ins and keep tasks and deadlines on track
- Prepare monthly reports and reviews with the team
- Spot problems early and solve them with the client
- Find ways to help clients grow, and flag them to the founders
What you'll need
- 2+ years in account management, client services or project management at an agency
- Excellent spoken and written English
- Very organised, with experience using project management tools
- Comfort working with clients in the US, UK and Australia
Nice to have
- Digital marketing experience
- Experience with SaaS clients
- Familiarity with Slack, Notion and HubSpot
Apply for Account Manager
It takes about five minutes. A founder reads every application.